Privacy Policy

This Privacy Policy describes how RAW Dulcídio Teixeira Pinto Coelho ("we", "us", or "our") collects, uses, and shares personal information when you visit our website, purchase products or services from our online shop, or participate in our online live courses, in accordance with European Union data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information you provide to us when you:

  • Visit our website: When you visit our website, we may collect certain information automatically from your device, including your IP address, browser type, operating system, and browsing patterns. This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    We share this information with our website analytics provider, to learn about site traffic and activity.

  • Make purchases: When you make purchases from our online shop, we collect information necessary to process your order, such as your name, email address, shipping address, and payment details.

  • Enroll in courses: When you enroll in our online live courses, we collect information necessary to provide you with access to the course, such as your name, email address, and payment details.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and maintain our website, online shop, and online courses.

  • To process and fulfill orders placed through our online shop.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To personalize your experience on our website and tailor content and offers to your interests.

  • To comply with legal obligations and enforce our policies.

We share this information with our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

3. Cookies and Tracking technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

4. Webforms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with our online store hosting provider, so that they can provide website services to us.

5. Member Site Subscription

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

  • Billing and shipping address

  • Details relating to your subscription

  • Email address

  • Name

  • Phone number

We share this information with our website hosting provider, so that they can provide exclusive member site hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

6. Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

7. Blog Comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

8. Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders

  • Email address

  • Name

  • Phone number

We share this information with our website hosting provider, so they can provide website services to us.

9. Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

10. Order and Account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

11. Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

12. Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers: We may share your information with third-party service providers who assist us in operating our website, processing orders, or delivering courses.

  • With legal authorities: We may disclose your information in response to lawful requests from government authorities, courts, or law enforcement agencies.

  • With your consent: We may share your information with third parties when you give us consent to do so.

13. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including the right to:

  • Access your information: You have the right to request access to the personal information we hold about you.

  • Correct your information: You may request that we correct any inaccuracies in your personal information.

  • Delete your information: You may request that we delete your personal information under certain circumstances.

  • Object to processing: You may object to the processing of your personal information under certain circumstances.

14. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

15. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, you may contact us at hello(at)coelhoiberianschool.com.

16. Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

This Privacy Policy was last updated on March 18th 2024.